Making Renters Feel Safe in Your Rental Property

Posted by CBIZ Vacation Rental Insurance on Dec 3, 2018 8:42:00 AM

Small actions go a long way in helping vacationers feel safe when they’re staying at your property, and they can help limit your risk if something does go wrong. Find out what steps you can take to increase your guest's peace of mind in this week's post. 

image-from-rawpixel-id-442089-jpegYou may think your vacation rental property is safe, but do your renters share that view?

Taking some simple steps now can go a long way in helping your guests feel secure and comfortable when they stay at your property. Besides making people feel safer, these actions can also help limit your liability risk if something unexpected does occur. 

  1. Contact Information. When vacationing away from home, most people know they can call ‘911’ for emergencies, but are likely not familiar enough with the area to know where to find non-emergency medical care. Create a list providing the name, address, and phone number for nearby hospitals and urgent care clinics. Consider adding your contact information to the list too, as the owner or property manager, to be notified in case something goes wrong during a renter’s stay.

  2. First Aid. Keep at least one basic first-aid kit on hand, and make sure it is stocked with gauze, bandages, and absorbent dressings in different sizes, a non-mercury thermometer, antiseptic wipes, adhesive cloth tape, scissors, tweezers, a cold compress, and ointment packets.

  3. Outdoor Lighting. Make sure outdoor lighting is adequate, and that bulbs are replaced regularly. Some property owners and managers choose LED lights on timers or motion-sensor lighting for added security and ease for guests arriving or leaving in the dark.
  4. Fire Extinguisher. Your rental property should have at least one fire extinguisher and instructions on how to operate it. Place them wherever needed throughout the property, especially near higher-risk spaces like the kitchen, fireplaces, fire pits, and outdoor grilling areas.

  5. Carbon Monoxide and Smoke Detectors. Make sure your rental property has at least one smoke detector in each bedroom and hallways on each level, as well as a CO2 detector on each floor. Consider installing smoke detectors with flashing lights for the hearing impaired. No matter what type of detectors you install, replace batteries and check devices regularly to ensure they are functioning correctly.

  6. Accessible Entrances and Exits. If a fire or other interior emergency occurs, your guests will need to be able to get out of the rental property quickly. Make sure paths to all entrances and exits are clear and accessible, and a secondary form of egress, such as an escape ladder, is provided for third-stories and higher.

  7. Deadbolts or Smart Locks. Your renters will feel safer if your property has a deadbolt lock or other smart locks on each exterior door. Windows should also lock securely.

  8. Safe for Guests’ Valuables. Consider installing a small safe your guests can use to store their electronics and other valuables when they’re out exploring the area.

Vacation rental property owners don’t need to take drastic measures or spend a lot of money to provide safe rentals. These small actions can go a long way in protecting both renters and owners. To learn more about how to make renters feel safe and to request a free quote to cover your property with vacation rental insurance through CBIZrequest a consultation with a CBIZ vacation rental insurance expert today.

Topics: Vacation Property Owners

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